Cadillac Owner Center

Cadillac focuses on its customers' needs by ensuring that details on vehicle care for its cars is easy to access and convenient. Cadillac owners enjoy several resources that simplify to stay on top of their vehicle's care and understand suggested maintenance schedules.



The Cadillac Owner Center is a complete digital platform where vehicle owners can find detailed details about their particular model. After enrolling their vehicle, users can log in to view a personalized account with details on their Cadillac's service plan, service history, and coverage. The Owner Center also provides access to owner’s manuals, how-to videos, and step-by-step guides to assist users perform basic maintenance tasks or understand certain vehicle features.

Cadillac Mobile App

Cadillac has embraced digital tools into its customer service with the MyCadillac mobile app, available for both Apple and Android. Through this app, users can monitor their vehicle’s condition by receiving alerts about service requirements, such as fluid changes, tire checks, or brake checks. The app also offers convenient features like starting the car remotely, lock and unlock capabilities, and the ability to schedule a service appointment directly with the nearest Cadillac dealership. For newer models, the app can even offer live data to keep owners informed of any potential issues before they become bigger problems.

In-Vehicle Information

Many Cadillac vehicles are outfitted with an built-in information system that includes service reminders and notifications. When a service is due, the vehicle shows alerts on the dashboard, letting the driver know of what needs to be done. This system not only helps remind drivers to stay current with maintenance but also provides specifics of each service item, making it simpler for owners to grasp the importance of each service.

Cadillac Dealership Network

Cadillac authorized service centers play a significant role in communicating service and maintenance information to customers. When owners visit an authorized dealership for maintenance or repairs, the advisors offers a thorough breakdown of the recommended services, ensuring that owners are aware of the necessity of each procedure. Additionally, service centers keep an electronic record of every maintenance appointment, enabling users to easily access their maintenance records for reference.

Printed and Online Resources

Cadillac provides printed owner’s manuals and booklets that outline the vehicle’s maintenance schedule, fluid types, tire pressure specifications, and other essential information. For those who prefer digital resources, Cadillac’s website has a dedicated section for service and maintenance where owners can access resources, watch clips, and get advice on how to maintain optimal performance.



Through a mix of online resources, dealership support, and easy-to-follow resources, Cadillac guarantees that customers are well-informed about their vehicle’s maintenance needs, ultimately enhancing the longevity of their Cadillac.